If you have a question about your order, you can login to your account to check the information about it there. You may also find our FAQs have the answer you are looking for.

  • Your birth box will be dispatched within 1-3 business days from the time you order it.
  • If you would like to give us some feedback or suggestions, please fill in our contact form.
  • If you have a query that hasn’t been answered on our website, please fill in our contact form. Remember to include your customer number and due date if relevant to help us answer your query as soon as possible
  • Our working hours are 9am – 5pm Monday to Friday and we will respond to your query as soon as possible.

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